All orders shipped from our USA warehouse delivers in 5 to 8 days to Australia, Canada, UK & USA through DHL/USPS.
Shipping time varies by location. These are our estimates:
|Warehouse||Location||*Express Shipping Time||Cost|
|United States||Australia, Canada, UK & USA||5-8 days||Free|
|Asia/United States||Asia, Europe, United Arab Emirates & Saudi Arabia*||5-8 days||$8.99|
|Asia/United States||Singapore, Malaysia, Thailand, Taiwan & Vietnam *||8-10 days||$8.99|
|Asia/United States||Mexico, Central America, South America*||8-10 days||$8.99|
*This doesn’t include our 2-3 days processing time.
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.
FOREIGN TRANSACTION FEES
If your credit card account is in a currency other than US Dollars, you may be charged at a different exchange rate than what is quoted on our website. You may also be subject to a foreign currency transaction fee. These fees are determined by your bank’s pricing and transaction fee policies. We are not responsible for the exchange rate of any charges your bank or issuing credit card company may charge you. For further details of foreign transaction fees, please contact your bank.
All transactions will be handled in USD through Paypal or Stripe at the checkout page.
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
There will be no reshipping arrangement made in case parcels are returned for wrong addresses, incomplete addresses and returned due to unavailability.